phone 866-949-5334 to enroll

Se habla español

Say goodbye to waiting rooms and copays.

24/7 access to doctors, physician assistants and nurse practitioners who can assist with non-emergency medical conditions.

It's fast. No more waiting rooms; connect to a medical provider instantly via webcam or phone.
It's easy. The process is simple and secure—so you can feel better faster.
It's convenient. Get access to care when you need it, on demand.
It's affordable. Telehealth costs less than traditional office visits.
It's reliable. MeMD providers are all U.S.-licensed and board certified.
It's transferable. Share electronic medical records with your primary care physician or specialist.
per month
per month

unlimited calls
& no copays
unlimited calls 
& no copays

Enroll Now

Your initial payment will be charged to your credit or debit card when you enroll. Future payments will be charged to your card each month on your chosen effective date.

After you enroll, you will receive an email with instructions on how to activate your MeMD account and how to request a consultation.


Already enrolled?

RivaCare Member Stats

0 %
Member Satisfaction
0 %
Patient Issues Resolved
0 Min
Avg Call Back Time
As many as 70% of doctor office visits are for information or matters that can be handled virtually.

-The American Medical Association

Telehealth Frequently Asked Questions

When should I use telehealth?

  • If you are short on time, but know you need medical care
  • If you are without insurance
  • To request a prescription refill when appropriate. See prescription policy*
  • Instead of going to urgent care or the ER for a non-emergency issue
  • If you are unable to get an appointment with your primary care physician
  • If you have recently moved, and have not established a primary care physician
  • If traveling and in need of medical care

Who are your doctors?

We have partnered with MeMD, a leading telehealth provider. MeMD has network of MDs, DOs, NPs and PAs available for telehealth services. On average, their providers have over 15 years of medical experience and are licensed in the state where patients are located. Their specialties include internal medicine, emergency medicine and family medicine. MeMD providers are committed to providing convenient and affordable quality care.

How do I use telehealth?

  • Video Consultation: Securely see a doctor via webcam using your computer, smart phone or tablet.
  • Phone Consultation: If you do not have a working webcam you can speak to a MeMD provider over the phone.


What can be treated?

  • Allergies
  • Bites and Stings
  • Body Aches
  • Bronchitis
  • Cold & Flu
  • Diarrhea
  • Earache
  • Hives
  • Infection
  • Pink Eye
  • Nausea
  • Sinus Infection
  • Sinus Symptoms
  • Short-Term Refills
  • Skin Infection
  • Sore Throat
  • UTI
  • And more!

*MeMD Prescription Policy
When medically necessary, our providers can submit a prescription electronically for purchase and pick-up at your local pharmacy. (MeMD is not an online pharmacy.) Patients, please be informed that MeMD is not a replacement for your primary care physician or annual office check-ups.

MeMD providers do not prescribe elective medications, narcotic pain relievers, or other drugs listed as controlled substances by the U.S. Drug Enforcement Agency or regulated under State law. Review the DEA Controlled Substances Schedule if you are interested in a particular prescription and are unsure if it’s listed as a controlled substance. Providers generally do not write prescriptions for more than a 90-day refill within a 6-month period. MeMD providers can treat the majority of common medical conditions, however a small number of cases require an in-person visit for complete care.

Have a question about what can be prescribe? Call us toll free: 1-855-636-3669

For a current list of DEA controlled substances, visit http://www.deadiversion.usdoj.gov/schedules/


Telehealth is brought to you by RivaCare Health and powered by MeMD

RivaCare Health is the completed vision of a team of entrepreneurs, technology specialists and insurance professionals. Together, we have created a healthcare highway with 24/7 access to medical professionals from your home computer or mobile device; wherever, whenever in the United States. RivaCare Health members eliminate 70% of their visits to an urgent care, doctor's office and the ER by accessing our resources with just a phone call or video connection.

RivaCare Health Copyright © | All Rights Reserved

Terms and Conditions | Privacy Policy

NCQA Credentialing Guidelines

linkedin   facebook